Property Managers are Problem Solving Consultants
0As a property manager you are accountant, part detective, part home inspector and part facilitator.
I refer to property managers as professional consultants. Some examples of propbems solved are:
Figuring out why a property takes a long time to lease up and how to fix it. Maybe you can solve this yourself by helping to improve the curb appeal, [...]
Severe Weather Service
0When bad weather strikes it enforces how useful a good property manager is. Yesterday we lived through Hurricane Sandy and many properties experienced water and wind damage. A property manager provides peace of mind to their clients by being able to provide updates on their property, do post storm assessments and then handle fixes and clean up.
When [...]
Responsiveness – The Key to Customer Happiness
0What do prospects want? Overwhelmingly we hear a customer is changing management companies because of unresponsive service – that is why they are talking to us to change.
Responsiveness is the keyword but the following is what the prospect means. First, the prospect wants responsive communication. If they call they want to talk to a human being. If they [...]
Management Marketplace Opportunity
0Last fall one of our property managers decided to leave for an out of state opportunity. On short notice I was able to find a replacement. Unfortunately, 3 months later the replacement felt he was not cut out to be a property manager and resigned. Fortunately I continuously meet new people and get contacted by [...]
Saving Clients $ on Taxes
0What is one way you can get clients to LOVE you? Lower their taxes! This is also a valuable service you can offer clients for an additional fee – I have seen outside consultants and managers charge 1/3 of the saved amount with a minimum fee which would cover your time.
Here are a few examples:
1) [...]
What Makes a Great Property Manager?
0In organizing my thoughts about making my favorite guacamole for a super bowl party I was thinking about what ingredients would I stir together to make a great property manager?
Here’s my list of ingredients:
Lives to help others: Focused on serving the customer or tenant
Organized: Files things away, not cluttered so knows how to get to [...]
Chosen by Bank as Receiver – October 2011
0Several times over the last 10 years, I have been a court appointed receiver. A receiver is hired to be the property manager while a court case is being decided. Several cases resulted from family members having a dispute over a property (usually one member of the family is managing the property and not paying the other members) [...]
In the Wake of Natural Disasters
0I live in Norwalk, CT and had 3 feet of water in the street in front of my house, a foot of water in my garage and lost power from Saturday night to Wednesday afteroon. I had neighbors who were worse off since they have basements that flooded. My heart goes out to people who had [...]
13% of US Homes Sitting Empty – Opportunity!
0According to a recent census report, 13% of all homes in the Unitied States are currently sitting empty.
According to RealtyTrac, foreclosure filings in the US are projected to increase by another 20% in 2011.
These trends spell opportunity for opening a property management business to help tend to the needs of these vacant homes. My program including [...]
Summer Brings Movement Opportunity to Property Managers
0With summer kicking off and kid’s school vacations starting, this is the time when households are on the move.
Take advantage of the movment and get started marketing your house management services. Moving often leaves a house that hasn’t sold behind and in need of caretaking. Network with realtors and other real estate professionals to find [...]
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- Property Managers are Problem Solving Consultants
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- You Don’t Know What You Don’t Know
- Severe Weather Service
- Seeing Into the Future
- Do Your Beliefs Limit You?
- Give Clients Options to Win Business
- Responsiveness – The Key to Customer Happiness
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As a property manager you are accountant, part detective, part home inspector and part facilitator.
I refer to property managers as professional consultants. Some examples of propbems solved are:
Figuring out why a property takes a long time to lease up and how to fix it. Maybe you can solve this yourself by helping to improve the curb appeal, [...]
In the Army, after each practice mission we would do an AAR or After Action Review with the key leaders to share what worked, what didn’t and what could be improved next time. Your sales approach can benefit from the same mental exersice.
After the pitch I think about what I could have done to prepare [...]
Every year I seem to take stock at New Year’s and then again during tax season. There is the opportunity to look at your W-2 and 1099 income and compare it to the year before as well as your income goals. Additionally, you look at your expenses and do the math to see how much [...]
- New Year’s Resolutions
January 5, 2013 - You Don’t Know What You Don’t Know
December 4, 2012 - Severe Weather Service
October 30, 2012 - Seeing Into the Future
October 4, 2012 - Do Your Beliefs Limit You?
September 5, 2012 - Give Clients Options to Win Business
August 3, 2012 - Responsiveness – The Key to Customer Happiness
July 5, 2012 - Growth and Disruption
June 15, 2012 - Management Marketplace Opportunity
May 3, 2012 - Saving Clients $ on Taxes
April 5, 2012
Educated at Cornell University. Trained in the United States Army. Russell Munz has taken resources from both of these experiences to benefit you with the documentation included in the Quick Start Property Manager Program.